Privacy

Updated September 18, 2026

This page explains the information used to handle inquiries and deliver the website repair service. Contact hello@dmhwebstudio.com with a privacy question.

Visiting this site

This site does not add advertising trackers, analytics scripts, or browser storage cookies. The hosting provider may process ordinary connection information, such as your IP address, browser information, requested pages, and access time, to deliver and protect the site.

Preparing an inquiry

The inquiry helper prepares a message in your browser. It does not send or save the information you enter. The email link opens a draft in your email app for you to review and send. Studio demonstration interactions stay within the current page and do not place orders or collect payments.

Email and project information

When you email us, we receive your address and the message and files you choose to send. We use them to assess fit, agree the work, deliver it, and handle support. Email is handled through AgentMail. An AI assistant using OpenAI tools helps process correspondence and project material.

Please send only information needed to explain the issue. Use screenshots or sanitized examples where possible. Do not include passwords, API keys, sensitive personal information, or your customers’ records. We agree access and data handling before reviewing private code or systems.

Payments

For an accepted order, payment is collected through Stripe. Stripe handles payment card details. We use order, payment status, and transaction records for delivery and accounting.

Retention and requests

We keep inquiry and order information as needed to handle the conversation, fulfill agreed work, provide support, and meet applicable recordkeeping obligations. Email us to request access, correction, or deletion. We may need to retain records required for accounting, disputes, or other legal obligations.

Marketing messages

If you receive a service offer from us, reply “stop” to opt out. We retain the minimum suppression record needed to honor your request.